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PRIVACY POLICY

Last Updated: [2026.4.15]

Welcome to Lynote ("we," "us," or "our"). We are committed to handling your data with care while providing advanced AI-learning assistance and media processing tools (collectively, the "Services"). This Privacy Policy explains how we collect, use, process, and safeguard your information.

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We collect information that you provide directly to us, information we collect automatically, and information we process to provide specific features.

a) Information You Provide to Us:

  • Account Information: When you register, we may collect your name, email address, and password.
  • User Content (AI Assistance & Knowledge Base): We collect and process the content you submit for analysis, summarization, and interaction. This includes text, documents (e.g., PDFs), and links.
  • Support Communications: Information provided when you contact our support team.

b) Information We Collect Automatically:

  • Log and Usage Data: We automatically collect standard usage information when you access our Services. This may include your IP address, browser type, device identifiers, and interaction metrics.
  • Cookies and Tracking: We use cookies to maintain sessions and improve functionality. You may adjust your browser settings to refuse cookies, though some Service features may be degraded.

c) Information Processed for Media Tools:

  • When using our media processing features, we process URLs and media files solely upon your request. We use commercially reasonable efforts to ensure that data processed through these specific temporary tools is queued for deletion immediately after the processing session ends.

  1. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our Services.
  • Process your User Content to generate AI-driven insights, summaries, and interactions.
  • Detect and prevent unauthorized use, fraud, or abuse.
  • Enforce our Terms of Service and comply with legal obligations.

AI Training & Model Improvement:

We will use commercially reasonable efforts not to use your specific, personally identifiable User Content to train our foundation AI models without your explicit consent. However, you acknowledge and agree that we reserve the right to use anonymized, de-identified, or aggregated data derived from your usage and User Content to develop, train, evaluate, and improve our algorithms, AI models, and overall Services.

  1. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers & AI Partners: We may share specific elements of your data with trusted third-party service providers (including cloud infrastructure hosting and external artificial intelligence/LLM providers) to perform specific functions on our behalf. These providers are bound by confidentiality obligations. To the maximum extent permitted by law, we are not responsible for the independent data handling practices of these third parties.
  • Legal & Compliance Reasons: We may disclose your information if legally required to do so, or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
  • External Platforms: When you process content from third-party websites or external platforms, you are subject to their respective terms and privacy policies.

  1. Data Security and Retention

a) Security: We implement commercially reasonable administrative and technical measures designed to protect your information. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

b) Retention & Deletion: We retain your account information and AI interaction history for as long as necessary to provide the Services. Upon your request to delete your data, we will queue your information for deletion. You acknowledge that residual copies of your data may temporarily remain in our caches, logs, or backup systems for a commercially reasonable period due to technical, operational, or legal constraints.

  1. Your Data Rights and Choices

Depending on your jurisdiction (such as the EEA, UK, or certain US states), you may have specific rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us at support@lynote.ai. We will evaluate and respond to your request in accordance with applicable laws.

  1. International Data Transfers

Your information may be transferred to, processed, and maintained on servers located outside of your state, province, or country, where data protection laws may differ. By using the Services, you consent to this transfer and processing.

  1. Dispute Resolution

Any disputes, claims, or controversies arising out of or relating to this Privacy Policy, including the collection, use, or disclosure of your personal information, shall be subject to the mandatory binding arbitration and class action waiver provisions set forth in our Terms of Service.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time, at our sole discretion. We will use commercially reasonable efforts to notify you of material changes. Your continued use of the Services after such updates constitutes your acceptance of the revised policy.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@lynote.ai